If your physician has requested a laboratory test (such as a biopsy or Pap smear) or consultation, you may receive a billing statement from PCG Molecular.


Initially, PCG Molecular submits a claim to the insurance carrier identified by your physician or hospital. Once your insurance has processed the claim, you should receive an Explanation of Benefits from your insurance. This is NOT a bill. You do not need to pay anything until you receive a statement from PCG Molecular. PCG Molecular will forward a statement to you showing the application of any payments and insurance adjustments. The remaining balance may represent your deductible, coinsurance or the cost of non-covered services, and is your responsibility. In all cases, payment is due within 30 days from the statement date.


Please remember that insurance plans have varying benefit levels and only you can be sure your insurance company processed your claim according to your plan provisions. If you feel your claim was processed incorrectly, please contact your insurance company.


Hours: 8:00 a.m. – 5:00 p.m. Eastern Standard Time



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