MAKING A PAYMENT
Billing Information
Explanation of Charges
Payment Arrangements
Insurance Information
PCG Molecular accepts checks, money orders, VISA, Master Card, Discover, and American Express.
PLEASE DO NOT SEND CASH AS PCG Molecular CANNOT ENSURE ITS SAFE DELIVERY. PCG Molecular sends statements to you monthly. If there is new activity on your account (a payment from insurance, insurance denial, etc.), an itemized statement will be generated and sent to you. Payment is required for your portion within 30 days from the date of invoice.
​
For your convenience, PCG Molecular offers payment access online. This service allows you to conveniently pay your bill online by using your debit or credit card.
By Mail
If you would like to make a payment by mail, write your account number on the check and send it with the payment coupon portion of your bill to the appropriate address listed below. For your convenience, an envelope was sent with your bill which allows for proper return of your payment.
PCG Molecular, LLC
5485 Bethelview Rd, Suite 360
Cumming, GA 30040
​
​
If PCG Molecular is a non-network provider with your health insurance, you may receive payment directly from the health plan. IF YOU RECEIVED PAYMENT DIRECTLY FROM YOUR INSURANCE, PLEASE ENDORSE THE CHECK OR SEND A PERSONAL CHECK ALONG WITH A COPY OF THE EXPLANATION OF BENEFITS (EOB) TO THE ABOVE ADDRESS.
​
By Phone
PCG Molecular accepts payments via telephone.
To make a payment by phone, call: (404) 301-4460
Hours: 9:00 a.m. – 6:00 p.m. Eastern Standard Time
You must have the following information available:
-
Account Number
-
Patient Name
-
Patient date of birth or Social Security number
​